About us

London's trusted
plumber comparison service

We connect London homeowners with verified, Gas Safe registered plumbers across all 32 boroughs — free, fast, and with no obligation.

Why we built Emergency Plumbers

Finding a reliable plumber in London shouldn't be a gamble. Yet every year, thousands of homeowners end up with unqualified tradespeople, inflated emergency rates, or worse — gas work carried out without proper certification.

We built Emergency Plumbers to fix that. Our service lets you compare free quotes from pre-vetted, Gas Safe registered plumbers in your borough — in under 30 seconds. No cold calls, no obligation, no surprises.

Every plumber on our network is independently verified before they can receive a single job. We check Gas Safe registration, public liability insurance, and identity — and we re-verify annually.

32
London boroughs covered
140+
Verified plumbers on network
~52 min
Average emergency response
1,840+
Jobs completed across London

How Emergency Plumbers started

Emergency Plumbers was founded in London in 2025 after one too many conversations with homeowners who had been let down — by no-show tradespeople, sky-high bills with no written quote, and in the worst cases, gas work carried out by engineers who weren't Gas Safe registered.

The idea was straightforward: build a comparison service that only allows plumbers who have been independently verified. Not a directory where anyone can pay to be listed. Not a platform that takes a cut and passes the cost to you. A genuinely free service, built on vetting standards that actually mean something.

We launched covering central London boroughs and have since expanded to all 32 — with 140+ verified plumbers across the network and over 1,840 jobs completed for London homeowners.

The standards we hold our plumbers to

Every plumber on our network must meet the following requirements before they can receive a single job referral. These aren't optional — they're the minimum standard we accept.

Gas Safe Register

All engineers carrying out gas work are registered with the Gas Safe Register — the UK's official gas safety body. We verify their specific licence categories, not just that they are registered.

Public Liability Insurance

Minimum £1 million public liability cover is required. We check the policy certificate, not just a verbal confirmation. This protects you if anything goes wrong during the work.

Identity & Address

Every plumber completes ID verification and provides a fixed business address in London. We do not accept plumbers with only a mobile number and a van.

Annual Re-verification

Gas Safe registrations expire each year. We re-check every engineer annually and suspend any plumber whose credentials lapse before they can be reinstated.

We also encourage our plumbers to hold membership with trade bodies such as the Association of Plumbing and Heating Contractors (APHC) and WaterSafe, the approved contractor scheme for water regulations compliance — though we do not currently require these as a condition of network membership.

How we vet every plumber

1
Gas Safe registration check

We verify every engineer's Gas Safe registration number against the official register. We confirm the categories of work they are authorised for, not just that they are registered.

2
Public liability insurance

All plumbers on our network must hold a minimum of £1 million public liability insurance. This protects you if any damage occurs during the work.

3
Identity verification

Every plumber completes identity verification before joining our network. You know exactly who is coming to your home.

4
Annual re-verification

Gas Safe registrations expire annually. We re-check every engineer's credentials each year and immediately remove anyone whose registration lapses or is suspended.

Our values

What we stand for

Transparency

No hidden fees, no inflated rates. You see the quote before you commit to anything.

Safety first

Gas work done wrong kills people. Every gas engineer on our network is Gas Safe registered — no exceptions.

Local knowledge

We cover all 32 London boroughs. Our plumbers know the local area, the housing stock, and the common issues.

Quality over volume

We would rather have fewer, better-vetted plumbers than a large directory of unverified listings.

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